Refund policy

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RETURN & REFUND POLICY Choice & Toys | Choiceandtoys@gmail.com

Effective Date: September 2026


1. Return Eligibility Hum 7 din ki return policy offer karte hain. Return accept hogi agar:

  • Item unused aur original packaging mein ho
  • Purchase date se 7 din ke andar return request ki gayi ho
  • Item defective, damaged, ya wrong product ho

2. Non-Returnable Items

  • Used ya opened toys
  • Sale/discounted items
  • Items jinka packaging damage ho

3. Refund Process

  • Return approve hone ke baad 3-5 business days mein refund process hoga
  • Refund original payment method par kiya jayega
  • Shipping charges refundable nahi hain

4. Damaged/Defective Items Agar item damaged ya defective mile toh 48 ghante ke andar photo ke saath email karen: 📧 Choiceandtoys@gmail.com

5. Exchange Same value ka exchange possible hai — stock availability ke subject to.

6. How to Return

  1. Email karen: Choiceandtoys@gmail.com
  2. Order number aur reason batayein
  3. Hum return address share karenge
  4. Item bhejein aur tracking share karen

7. Contact Us 📞 +92 327 0358718 📧 Choiceandtoys@gmail.com ⏰ Mon–Sat: 9 AM – 9 PM